State Farm® Insurance Agent Shawn O'Neill

"Frances has been incredible to work with and has been beyond helpful with my needs. I am grateful for the assistance she has provided to me thus far and has helped to make my experience with State Farm all the more pleasant. Thank you Frances!"

"When our small local business, a Lincoln Square restaurant, went through what could be considered one of the hardest experiences any business owner could imagine, a huge KITCHEN FIRE, Shawn and his office stepped up and guided us through the whole process. We were back up and running in no time. THANK YOU!!"

"I begin this review by saying that Shawn has been my agent for over twenty years, before which he was my parents' agent for many more. We have always recommended the office for all insurance needs to our family and friends and have never heard anything but praise of Shawn and his team. In addition to having an insurance office that is extremely responsive and efficient, I also know I have someone who will always give me advice and be in my corner, no matter what life brings to my life. I and everyone I know highly recommend Shawn and his team - if you are looking for someone you can trust, look no further."

"I recently had several interactions with Shawn O'Neill and he's been super helpful. I was really pleased with how he went to bat with underwriting on an issue that came up. He also reached out to help me fine-tune my homeowner's policy to best fit my coverage needs and finances. Great service!"

"Very easy, affordable company, the agent was friendly as well. Would recommend."

"Exceptional, quality, detailed, thorough, personable, and professional services was provided at this office. I was very impressed and satisfied by the service exemplified. Considering quality service is HARD to come by these days. Thank you JEFF for taking care of my needs as a customer. I truly appreciate you!!!!"

"Jeff Reichenbach is a great agent. He went out of his way to help me deal with a mistake made by my loan company with my escrow account. His help was able to get their mistake corrected and me a refund on a bad charge. I was pretty upset with the loan company but Jeff was able to get them all of the documentation they needed on my behalf."

"We have had our insurance with State Farm for years and one of my favorite agents is Cristina Robles. She is very knowledgeable regarding our different policy coverages and she's extremely pleasant to work with. Highly recommend!"

"We have loved working with Shawn O’Neill’s office. We work closely with Jeff, who goes above and beyond to make sure our home is appropriately insured. We would recommend them to anyone!"

"Was able to switch my home and auto to State Farm with a savings, and add parts here and there to the policies to make sure we are covered for the unexpected, but not paying for something that is not needed. I worked with Frances, she was incredibly helpful, and Shawn provided insight as well. Great office, I am really happy that I switched to Shawn O'neill - State Farm. Highly recommend!"

"This review is long overdue. Shawn and his team have provided us outstanding service for well over 20 years. Whenever we’ve filed claims for any of our policies he has personally guided us through the process and delivered exceptional customer service. I highly recommend Shawn for all your insurance needs!"

"I recently moved to the Chicago area and decided to go with Shawn for my car and condo insurance. Shawn and his team are extremely professional and worked hard to get me the best rates possible for my family and me. I would highly recommend this agency for anyone moving into the area or looking to change providers."

"I live right here in Old Irving been with State Farm 61 yrs this year ..never had a claim last 40 of them for sure & never a major one. I have my house & 2 cars with State farm.. my ins. which was with Jerry..then Shawn ..was transferred now with another agent about 10 miles away ...I called Shawn he said his hands were tied ..main office told him some of the long time customers need to be shared with other agents ...well I for one feel they have no right to transfer me and feel Shawn ..just threw me and I'm sure other long timers under the bus. maybe I'm old fashioned but I like to pick my place to do business (not let big brother choose) need to tell you I'm at this time looking to change with another name Insurance ...after 61 years,,,Joe Hirschmugl"

"Extremely knowledgeable"

"I was a customer of Jerry (and later Shawn was added) O’Neill for almost 30 years and my parents were even longer. Decided to make a change after absolutely no help from the office after my home caught fire. I reached out to Jerry directly and it it was just a really strange conversation where he was really confused and honestly just did not provide any guidance. I was very distraught and thought he would be able to provide some help with filing a claim and it was just very odd. I then decided to make a change to another State Farm agent and have been exponentially happier with the service that I have received from that agent. I wish everyone at the O’Neill office well and honestly, I wish I had made the change sooner because I didn’t know what kind of service was out there. The only time I ever heard from them was if my credit card expired so my payment didn’t go through but never heard any follow up if I had a car accident or any type of issue. Wish you all the best."

"Worked with Shawn over the phone 6/24/23. He provided overall excellent customer service, expressed empathy and understanding, highly skilled/knowledgeable, and a good listener. Provided me logical pragmatic advice on options and did not try to sell me anything. I absolutely wasn't expecting this level of service and I appreciated it."

"Shawn is wonderful in every way. He’s been helping me navigate many crazy needs I have and not only looks out for me but makes sure I have what I need and am knowledgeable for my car and renters insurance. I couldn’t recommend someone higher than Shawn, it’s wonderful to have a loyal, helpful and trusting person these days!"

"I have worked with first, Jerry O'Neill (Shawn's father) - and then Shawn - for the last 50 years. They have been nothing but great. Most recently Shawn helped me navigate a stolen catalytic converter replacement through State Farm. He went out of his way to be helpful and make phone calls and look up numbers - and, in general, went way above and beyond his duty in order to help me. In times of loss and stress, that help is invaluable - and all too rare nowadays. This office is a gem."

"I use them for all of my insurance needs. Very helpful on the phone and very understanding."

"Shawn O’Neill was very helpful. He quoted me on my business insurance and was the best deal by far. I highly recommend!"

"State Farm corporate has issues, but Sean and his team always will find solutions to make sure you are covered."

"Excellent Insurance I would never change!"

"100% HONEST QUOTES!"